Coca-Cola Amatil (CCA) engaged imei to create a highly responsive support desk from its local contact centre in Australia and carry out critical mobile device lifecycle management tasks.
Ericsson Australia took advantage ofTelecom Expense Management from imei to gain strong control over its telecom spending.
imei leveraged the Telstra Mobile Workspace platform for the Harding Miller Education Foundation (HMEF)
imei Lifecycle including MDM and carrier services provided a reliable solution, while imei’s high customer satisfaction rating has resulted in happier end-users.
Northern Sydney Local Health District (NSLHD) was looking to improve end-user support times and have better visibility across the mobile device fleet.
Demonstrating potential savings of $1 million to HPE over a two-year period, imei Service was built into Telstra’s early recontract with HPE.
Leading international property and infrastructure group Lendlease was intent on empowering its talented people to work wherever and whenever.
Metcash joined forces with imei and leveraged imei Lifecycle for complete end-to-end management of its mobile devices.
The NRL rolled out imei Connect as a managed service, including end user support to optimise the speed, capacity, and cost of data connectivity, optimise mobile plans for each user, and shore-up high-speed enterprise-grade Internet.
Star relies on imei Service to keep the company’s devices secure and those operating in kiosk mode in the casinos, up and running 24/7.
As the Dulux Group added sites and staff, imei provided expertise to overcome the challenges of maintaining reliable contact and common communications systems.
Hunter New England Health (HNE Health) needed to bring their communications server up-to-date – imei provided specialised design and technology expertise to improve both reliability and service, while saving operating costs to be deployed elsewhere.
Netwealth needed to expand the functionality of its contact centre – imei was able to design extensions and upgrade the existing system to a modern multi-channel contact centre. By avoiding the need to ‘rip and replace’ imei saved Netwealth time, resources and the need to retrain staff.
Sydney Trains were looking for a better standard of service and support for their multi-channel communications platform. imei’s customer focus and expertise in Mitel technology provided a significantly improved level of service for staff and users.
Twilight Aged Care needed to improve the reliability and speed of the network between their five residences and provide better Wi-Fi coverage for their carers and residents while reducing operating costs.
The Victorian Racing Club’s communication system was in need to reliability protection – imei deployed a modern system with multiple hosting servers providing built-in redundancy while running on some of VRC’s existing infrastructure to save costs.
