Complete end-to-end mobile device management, including provisioning, staging, helpdesk, support, management and decommissioning to keep your people connected.
Mobile Device Management of a few mobile device endpoints is relatively easy, managing hundreds of mobile devices can be complex, time-consuming, costly and inefficient. imei's experience in mobile device management for large mobile endpoint fleets – phones, tablets and other mobile devices – takes the complexity away and frees up time and resources to work on other business priorities. Our Mobile Management Solutions provide end-to-end visibility and control over your mobile ecosystem, helping streamline operations and boost workforce productivity.
Over the years, we've developed proprietary mobile device management systems, processes, and training programs to help IT departments and end-users and IT departments manage mobile device fleet costs along with information security.
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Customise your mobile device management plans to suit your business requirements.
Decentralise the direct support of imei from your dedicated admin for all staff to gain access to imei support services directly.
End-to-end management of the MDM platforms.
Security and information policy compliance, remediation and support of devices against cyberattacks.
Premium servicing of calls and cases and 24x7 Lost & Stolen support.
imei can be available for your support requests 24hours a day, 7 days a week, 365 days a year.
Insights, management and control over communications to drive productivity and reduce costs.
Dedicated resource to proactively manage all aspects of service delivery.
Reduce downtime for your staff with a new device provided when theirs is in for repair.
Reduce waiting time by having spare devices held by imei so they are ready to ship on request.
Support of your own supplied Telstra devices.

imei’s simplified, modular mobile device management solutions offer flexible service options tailored to your enterprise mobility needs.
What is mobile device management and why is it important for enterprises?
Mobile device management enables organisations to securely manage, monitor, and control smartphones, tablets, and laptops across the business. Enterprise mobile device management improves security, compliance, and visibility across every device management mobile and management device mobile environment.
How do mobile device management services differ from managed mobility services?
Mobile device management services focus on securing and controlling devices through policies, apps, and updates. Managed mobility services extend this by delivering end-to-end oversight, including device management mobile, lifecycle support, and fully managed mobility solutions.
Can managed mobility solutions reduce IT workload and operational costs?
Managed mobility solutions reduce IT overhead by outsourcing provisioning, updates, troubleshooting, and lifecycle management. This allows internal teams to focus on strategy while maintaining efficient device management mobile operations.
How does mobile device management support remote and hybrid workforces?
Mobile device management allows organisations to secure, configure, and monitor devices regardless of location. This ensures consistent device management mobile policies and reliable access for distributed teams.
How do managed mobility services improve the employee experience?
Managed mobility services streamline device provisioning, support, and issue resolution, reducing downtime for users. This creates a smoother experience while maintaining secure mobile device management standards.
What is the difference between managed mobility solutions and in-house device management?
Managed mobility solutions provide a fully outsourced approach, covering lifecycle management, support, and optimisation. In-house models rely on internal resources to handle enterprise mobile device management tasks.
Can managed mobility services scale as an organisation grows?
Yes. Managed mobility services are designed to scale alongside business growth, supporting new users, devices, and locations while maintaining consistent management device mobile controls and security policies.
