Complete end-to-end mobile device management, including provisioning, staging, helpdesk, support, management and decommissioning to keep your people connected.
Mobile Device Management of a few mobile device endpoints is relatively easy, managing hundreds of mobile devices can be complex, time-consuming, costly and inefficient. imei's experience in managing large mobile endpoint fleets – phones, tablets and other mobile devices – takes the complexity away and frees up time and resources to work on other business priorities.
Over the years, we've developed proprietary mobile device management systems, processes, and training programs to help IT departments and end-users and IT departments manage mobile device fleet costs along with information security.
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Customise your mobile device management plans to suit your business requirements.
Decentralise the direct support of imei from your dedicated admin for all staff to gain access to imei support services directly.
End-to-end management of the MDM platforms.
Security and information policy compliance, remediation and support of devices against cyberattacks.
Premium servicing of calls and cases and 24x7 Lost & Stolen support.
imei can be available for your support requests 24hours a day, 7 days a week, 365 days a year.
Insights, management and control over communications to drive productivity and reduce costs.
Dedicated resource to proactively manage all aspects of service delivery.
Reduce downtime for your staff with a new device provided when theirs is in for repair.
Reduce waiting time by having spare devices held by imei so they are ready to ship on request.
Support of your own supplied Telstra devices.