imei Worldwide Managed Mobility Services

imei provides Enterprise Managed Mobility anywhere in Australia and extends that service capability to over 100 countries worldwide.

Scroll to find out more about how we can deliver mobile managed services to your overseas work force.

Worldwide mobility services for the deployment, support, and management of a global mobile workforce.

imei can provide scalable, flexible and structured mobile managed services, delivered locally to over 100 countries.

imei international mobile management services and solutions are based on imei's Lifecyle Management solutions - which deliver efficiencies and cost savings to over 150 imei customers in Australia - and are delivered by experienced, trusted and capable GEMA partners locally in each country.

The services are delivered in-country to the imei Statement of Work which is agreed and managed in Australia.

imei is the Australasia member of GEMA, a global enterprise management organisation headquartered in Switzerland, and we can enable mobility services in over 100 countries and provide end-user support to international mobile fleets from our Australian-based service and call centres.

So, if your organisation has an international footprint and wants to simplify mobility management, imei offers a singular point-of-contact approach to managing your mobile fleet here and overseas. Our team offers centralised mobility device supply, staging, and managed services, all via a single point of contact.

Call us for more information or to discuss how we can help your organisation streamline management of mobile communications across borders, and save money.

Benefits of a global single view

Centralised decision-making, local delivery
One set of policies, profiles and procurement processes for all locations
Standardised mobility management supply, staging, and managed services
One point of contact with multi-lingual service desk
Single view reporting capabilities for your international operations

imei World Map

What can be delivered globally

In-country Carrier
Connectivity

Device Enrolment
and Management

End-user
Support

Expense Management

Device Procurement
and Distribution

Device Lifecycle
Management

Device Compliance
and Security

Service Delivery
Management

GEMA

imei is the Australia partner member of GEMA, a global enterprise managed mobility services organisation, with reach across more than 100 countries. imei works with its global customers to define an agreed scope of engagement and, via GEMA, can ensure that the scope is consistently delivered across all geographies.

GEMA licensees provide consistently high operational performance, exceeding SLAs for areas such as device staging, time frames met for new orders or break/fix replacements, and quick initiation of repair work by Level 2 or Level 3 technicians.

imei has been a part of GEMA since 2018. This partnership enables the team at imei to support our clients’ changing business needs and continue to offer support to our Australian customers.

Gartner Magic Quadrant

GEMA recognised by Gartner within the Managed Mobility Service Provider (MMSP) Magic Quadrant.

GEMA placed in the quadrant as a ‘Visionaries’ provider with strong:

Solution offering
Global footprint
SLA performance
Globally diversified licensing model

GEMA logo

imei Network Disaster Series

An imei Production

Dive into the first episode of "Network Disasters" where Bo, the head of IT, learns a hard lesson when his executives are travelling overseas on a European roadshow.

imei Worldwide Managed Mobility Services

Worldwide mobility services for the deployment, support, and management of a global mobile workforce.

imei can provide scalable, flexible and structured mobile managed services, delivered locally to over 100 countries.

Benefits of a global single view