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The C-Level Executives Guide to Converged Communications

Today’s modern workplace is no longer limited to the office desk, with staff often working outside of the office in various capacities. Majority of business have lost visibility over the identity of the mobile technology accessing their networks and how to secure, manage and optimise it to deliver on those goals.

Converged Communications means the user can concentrate on the work to be done, and the underlying technologies are invisible.

What is Converged Communications

imei designs, deploys and manages enterprise communications solutions that enhance the organisation’s capabilities, support the effort of its people to stay connected and work together, wherever they are. 

For the End-User it means being part of a user-centric approach:

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Connection to the network is ubiquitous and reliable

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Devices are properly configured and work with all other devices and networks

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Calls, messages, voicemail, emails and conference calls can reliably follow me around wherever I work
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Documents, shared digital workspaces and collaboration systems work wherever I am
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Organisation applications are easily available, approved and secure
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Information and user privacy are protected from theft, loss or unauthorised use
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Data and voice plans are usage appropriate and cost-effective
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Support is available easily and the team are knowledgeable to promptly resolve any issues

What are the Benefits of Converged Communications Solutions

For management, it means systems that work seamlessly together and a reduction in complexity to:

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Increase productivity by reducing wasted work time; improve business by making information available where and when needed to speed up decision making; and improve customer response times and customer satisfaction
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Reduce risks by securing networks, devices and user data; by automating policy compliance and enforcement; and by increasing visibility across devices, networks and users.
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Reduce costs by reducing wasted time, unused plans and connections, inappropriate telco carriage plans and unnecessary duplication

Problems we solve

The big overarching problem for these buyers is managing the growing complexity of their communication eco-system and utilising it effectively to deliver on their digital transformation goals.  Majority of business have lost visibility over the identity of the mobile technology accessing their networks and how to secure, manage and optimise it to deliver on those goals

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“Our communications are not efficient or capable of growing to meet our needs”

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“Our infrastructure, comms systems and people are not flexible enough to accommodate our business requirements, growth goals or digital strategy”

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“Employee productivity, security and scalability needs to match those of larger enterprises”

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“We struggle to keep people connected and supported to access the info they need to do their job”

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“Systems and devices are not secure, and we don’t know if we are compliant with data protection regulations”

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We don’t have the variety of skills in-house to support our complex ecosystem”
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The Evolution of Mobility

Converged Communications means the user can concentrate on the work to be done, and the underlying technologies are invisible.

Technologies like mobile fleet management to cloud-delivered unified communications involving processes, services, hardware and software through to high-performance networks, carriage and connectivity, and beyond onto helpdesk, support and training.

What does Converged Communications look like for your business?

Today’s modern workplace is no longer limited to the office desk, with staff often working outside of the office in various capacities. Here is a typical workplace scenario benefiting from imei Unicoms:
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User Centric

The core of all intelligent communications is the end-user. Productivity and effectiveness improvements depend on well understood requirements and positive end-user experience.

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Device Agnostic

Flexibility to choose platforms and hardware based on user needs: office-based, mobile workers, knowledge workers and contact centre; company-owned or BYO

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Unified Communications

Secure, integrated applications and communications to keep people productive on any device, anywhere

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Deployment, Infrastructure & Services

Robust, Agile, Secure, Scalable and Predictable. Available as on-premise owned, cloud-based or hybrid

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Download our 8-point checklist on managing your mobile fleet

You will learn:

  • How to find the right balance between flexibility and security so your employees can be productive without jeopardising your business data.
  • Why you need to keep the costs of your mobile fleet transparent  across your organisation.
  • The one thing you need to monitor to stop hackers infiltrating your systems through your mobile fleet. 

This checklist will help your mobile fleet be more efficient, secure and effective. 

Download the imei brochure here
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Feedback

Luke was very good in dealing with any issues that arose and explained the process very thoroughly. The transition was a smooth one with little to no business impact. All in all this was a fantastic outcome for Ashurst and our clients. 

Jarrod from Ashurst

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Luke was very good in dealing with any issues that arose and explained the process very thoroughly. The transition was a smooth one with little to no business impact. All in all this was a fantastic outcome for Ashurst and our clients. 

Jarrod from Ashurst

feedback-image
Luke was very good in dealing with any issues that arose and explained the process very thoroughly. The transition was a smooth one with little to no business impact. All in all this was a fantastic outcome for Ashurst and our clients. 

Jarrod from Ashurst

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Converged Communications Solutions

Our solutions range from mobile endpoint fleet management to cloud-delivered unified communications involving processes, services, hardware and software through to high performance networks, carriage and connectivity, and beyond onto helpdesk, support and training.
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imei Intelligence

Reveals the current effectiveness of your mobile device fleet and network infrastructure for voice and data to help you control costs and reduce security risks.
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imei Lifecycle

Complete end-to-end management of mobile devices and endpoints, including provisioning, staging, helpdesk, support, management and decommissioning to keep your people connected.
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imei Unicoms

Secure unified communications for mobile, voice, messaging, collaboration and remote working to keep your people working together effectively.
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imei Secure

Enterprise mobile data and user authorisation management helps secure your confidential data and protect user privacy.
imei Connect

imei Intelligence

Connectivity and carrier management services for WAN / Private WAN / VPN and mobile services to keep your communications pipelines fast, reliable and cost-effective.
imei Network

imei Network

Efficiently designed and deployed WAN, LAN, Wi-Fi networks for single and multiple work and remote locations to keep your offices connected and your systems up and running.

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