As a global healthcare provider supporting life-critical services including dialysis treatment, Fresenius relies on dependable mobile connectivity to support day-to-day operations. Following a move to a lower-cost provider, the organisation experienced concerns around network quality and coverage, where service reliability was essential to supporting patient care.
Fresenius required a communications solution that prioritised network performance, coverage, and operational reliability. The business also sought improved governance and visibility over its connected devices to ensure ongoing operational confidence and minimise risk.
imei worked closely with Fresenius to transition all mobile services back to the Telstra network and implemented imei 360 to provide enhanced management and oversight of the mobile environment.
Combining Australia's leading mobile network with imei's managed services capability delivered greater visibility, governance, reporting, and control across connected devices.
Fresenius quickly restored confidence in its communications environment, citing the Telstra network as better suited to supporting its business-critical operations. With Telstra's network reliability and imei 360's management capabilities, Fresenius now benefits from improved resilience, enhanced visibility, and the peace of mind that comes from knowing critical services remain reliably connected.
Fresenius is a global healthcare organisation dedicated to improving patient outcomes through innovative medical products and services. The company provides life-sustaining therapies and healthcare solutions, including dialysis services, supporting patients and healthcare professionals in more than 100 countries worldwide.
