As demand for wearable and XR technologies increased, BHP required a more scalable approach to support growing deployment volumes. While the capability existed, introducing and managing emerging technologies at enterprise scale required stronger fulfilment, logistics, support, and operational foundations.
BHP needed a trusted partner capable of providing repeatable procurement, staging, deployment, support, and lifecycle management services. The solution needed to reduce operational complexity, improve governance, and create a foundation that could support both current and future connected worker technologies.
Working closely with BHP's Modern Workplace Technology and Wearables & XR teams, imei delivered a scalable operating model focused on procurement, logistics, deployment, staging, support, and lifecycle management. The collaboration established repeatable onboarding and fulfilment processes, introduced new distribution partnerships, and created a modular framework for future wearable and XR technology deployments.
BHP now benefits from improved visibility, governance, and scalability across its wearable technology program. The new operating model accelerates device deployment to end users, reduces complexity through standardised processes, and provides a governed support framework for emerging technologies. The initiative has also strengthened operational foundations, reduced strain on internal technology teams, and positioned BHP to rapidly adopt future connected worker innovations.
BHP is one of the world's leading resources companies, producing essential commodities including iron ore, copper, coal, nickel, and potash. Operating across multiple countries, BHP is focused on leveraging technology, innovation, and operational excellence to improve safety, productivity, and sustainability across its global operations.
