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Microsoft Operator Connect with Telstra

Replace legacy telephony with a modern, cloud-based calling solution fully integrated into Microsoft Teams.

imei delivers Microsoft Operator Connect with Telstra to enable secure, reliable calling across devices, locations and user, helping your teams communicate more effectively while simplifying infrastructure and reducing cost.

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WHY MSOC

Why organisations are moving to Teams Calling

 

Traditional phone systems are increasingly costly, complex and difficult to scale.

 

With Microsoft Teams already at the centre of collaboration, organisations are choosing to:

Consolidate voice, meetings and messaging into one platform
Reduce reliance on on-premise PBX systems
 
Support hybrid and remote workforces
Simplify management of users and devices

Microsoft Operator Connect enables enterprise-grade calling directly into Teams.

MSOC FEATURES

Everything you need to communicate in one platform

 
Unified Calling, Messaging and Meetings

Make and receive calls, chat and collaborate within Microsoft Teams, on desktop, mobile or Teams devices.

Seamless User Experience
Move between calls, meetings and messaging without switching platforms or losing context.
Enterprise-Grade Calling
Reliable voice connectivity to mobiles and landlines using Telstra’s network.
Flexible Work Anywhere
Enable consistent communication across office, remote and mobile environments.
FROM PBX TO MSOC

Move beyond legacy phone systems

 
Traditional telephony environments can create unnecessary complexity and cost. This creates a simpler, more scalable and future-ready communications environment.
 
 
With Microsoft Operator Connect, organisations can:
Replace on-premise PBX systems
Remove the need for separate voice infrastructure
Consolidate communication tools into Teams
WHY MSOC

Why implement Operator Connect with imei

 

imei provides more than connectivity, we deliver a fully managed experience:

End-to-end design, deployment and support
Integration with your existing communications environment
Ongoing optimisation and service delivery management
Australian-based support aligned to enterprise requirements
This ensures your transition to Teams Calling is seamless and delivers long-term value.
WHO IS IT FOR

Built for IT, Finance and Procurement Teams

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IT Teams

Simplify telephony by managing users, policies and devices within a single platform.

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Finance Leaders (CFO)

Reduce infrastructure and operational costs by replacing legacy PBX systems with a cloud-based model.

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Procurement Teams

Consolidate vendors and contracts with a single provider delivering connectivity, support and management.

COMPLETE COMMUNICATIONS

Part of a complete imei solution

 
Microsoft Operator Connect works alongside imei’s broader solutions to deliver end-to-end communications capability:
 
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imei UCaaS
Unified communications across voice, messaging and collaboration.
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imei Lifecycle
Mobile Management
Manage mobile connectivity alongside network services
Learn more
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imei Network Protect
Secure network connectivity and performance.
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imei Secure
imei Secure
Protect users, devices and data.
Learn more
imei Intelligence
imei Intelligence
Gain visibility into network and usage performance.
Learn more
Together, these solutions provide a fully integrated communications environment.

Is your organisation ready for Teams-based calling?

If you're still relying on legacy telephony or separate communication tools, Microsoft Operator Connect can simplify and modernise your environment.

imei can assess your current setup and guide your transition to Teams Calling.

Speak to a specialist
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FAQ

Frequently Asked Questions

Microsoft Operator Connect is a cloud-based calling solution that integrates external phone calling directly into Microsoft Teams.

It allows organisations to:

  • Make and receive calls to landlines and mobiles within Teams
  • Use Teams as their primary phone system
  • Replace traditional telephony infrastructure with a cloud-based solution

This simplifies communications by bringing voice, meetings and messaging into one platform.

Operator Connect connects your organisation’s phone services to Microsoft Teams through an approved carrier.

This means:

  • Users can make and receive calls directly within the Teams app
  • Phone numbers and services are managed centrally
  • Calling works seamlessly across desktop, mobile and Teams devices

It extends Teams from a collaboration tool into a fully functional business phone system.

Yes. Microsoft Teams with Operator Connect can replace traditional PBX systems.

Instead of managing on-premise telephony infrastructure, organisations can:

  • Use Teams for all voice and communication needs
  • Remove the need for separate phone systems
  • Simplify infrastructure and reduce maintenance

This makes Teams a scalable and modern alternative to legacy phone environments.

Microsoft Operator Connect helps organisations modernise communication and reduce complexity.

Key benefits include:

  • Consolidating voice, messaging and meetings into one platform
  • Supporting remote and hybrid workforces
  • Reducing reliance on legacy systems
  • Improving user experience and productivity

  • Providing reliable, carrier-grade calling

Operator Connect improves productivity by removing the need to switch between different communication tools.

With everything in Teams, employees can:

  • Call, message and meet from one interface
  • Access conversations and files in one place
  • Move between devices without disruption

This reduces delays and improves collaboration across teams.

Yes. Operator Connect is built on Microsoft’s enterprise-grade security and compliance framework.

It provides:

  • Secure identity and access controls through Microsoft 365
  • Encrypted communication channels
  • Centralised administration and policy management

This ensures voice and communication data are protected across users and devices.

Organisations are moving to Microsoft Teams Calling to consolidate communications within a familiar platform, reduce infrastructure complexity and enable flexible hybrid work.

Teams Calling combines voice, messaging, meetings and collaboration in a single environment, improving employee productivity and user experience.

The first step is assessing your current telephony environment and readiness for migration.

imei supports organisations by:

  • Reviewing existing phone systems and infrastructure
  • Designing a Teams Calling solution tailored to your needs
  • Managing deployment and ongoing support

Request a Teams Calling assessment

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Ready to secure your communications?

Join the enterprises that trust imei to manage their mobile fleet, security, and communications.
Get a consultation Call 1300 65 77 99