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Mobility Management

How can I manage my device fleet from end to end?

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Productive

Device procurement no longer needs to be confusing and time consuming for your end users. imei's  Device Lifecycle Management reduces downtime and lost productivity.

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Secure

Your devices can be redistributed or decommissioned, with a watertight process for ensuring your sensitive data is protected.

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Visible

imei manages the setup of new devices for individual users, teams or entire departments, so your staff or managers don't have to navigate blindly.

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Consistent

imei ensures your device catalogue is consistent, so you don't end up with a fragmented fleet of devices running multiple platforms.

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Controlled

imei's fleet rollout service ensures the distribution of new smartphones, tablets and SIM cards is not handed to internal staff to manage in an ad-hoc way. 

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Single source of truth

imei's Device Lifecycle Management ensures asset types and user names are managed by a central source, preventing billing and reporting fragmentation.

End-to-End Lifecycle Management

imei’s Device Lifecycle Management frees up your internal resources from mobile device governance, administration, operation and handling, whilst increasing the uptime of devices and users.

imei has identified eight unique stages of managing the lifecycle of a device, through experience gained managing mobility for Australia’s largest organisations.

imei provides best practice services to address each of these stages, which form the basis of imei’s Device Lifecycle Management service.

02_Device_Allocation
02_Device_Allocation

Device Allocation

  • New device allocation
  • Device activation
  • Asset registration
03_Carrier_Positioning
03_Carrier_Positioning

Network Connectivity

  • SIM allocation and registration
  • Endpoint carrier activation
  • Network access and connectivity support
04_Staging
04_Staging

Staging

  • End user profile creation
  • Device enrollment and policy deployment
  • Device configuration, imaging, application and content deployment
05_Nationwide_Distribution
05_Nationwide_Distribution

Nationwide Distribution

  • Next day delivery
  • Marine transit insurance
  • Track & trace with POD
06_End_User_Services
06_End_User_Services

End User Services

  • Welcome kits
  • Device configuration and OS Support
  • Training
07_Repairs
07_Repairs

Repairs

  • Warranty and non-warranty repairs
  • Loan device service
  • Hot-swap device service
08_Secure_Wipe_And_Redeployment
08_Secure_Wipe_And_Redeployment

Security & Compliance

  • Corporate access management - MDM/EMM
  • Device compliance management
  • Manage and execute agreed threat response actions
09_Decomissioning_And_Disposal
09_Decomissioning_And_Disposal

Decommissioning & Disposal

  • Carrier Service cancellation
  • Asset records updated
  • Secure and green disposal or buy-back

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