As mobile devices drive productivity and collaboration in today's enterprises, any disruption can significantly impact operations. imei’s Support Solutions e-book provides valuable insights into how outsourcing enterprise mobility management can boost productivity and reduce costs.

With a specialised team handling mobile operations, your organisation can take advantage of a seamless, flexible environment while freeing up IT resources for more strategic initiatives. Give your employees access to expert support without the burden of day-to-day device management.

This eBook explores the essential support solutions offered by a managed services provider for enterprise mobility, including:

• Mobile Device Management – for configuring the MDM platform and monitoring every device in your fleet 
• Mobile Threat Management – for protecting devices from malicious attacks and accidental data loss 
• Expense Manager – for gaining control of your telecom technology expenses
• Intelligence – detailed overview of your mobile device fleet and network infrastructure for voice 
  and data
• Help Desk Support – with knowledgeable staff to resolve device issues 
• Hot Swap and Buffer Stock services – your inventory of smartphones on hand to mitigate risk and cover the challenges of faulty devices and those in for repair
• Service Delivery Manager – your dedicated go-to person overseeing the delivery of imei managed services 
• Priority Service – for premium servicing of calls and cases and 24x7 lost and stolen support to minimise downtime

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